Overview

Front-facing host handling check-in/out, guest communications, and concierge services.

Responsibilities

• Welcome guests
• Manage check-in/check-out
• Handle chats/emails
• Arrange transport/activities/dining
• Coordinate with housekeeping/chef/driver
• Track and resolve issues.

Qualifications

• FO/concierge experience
• Guest-first attitude
• Professional grooming
• Good English
• Fast and detail-oriented.

Work Schedule

• Full-time on-site
• Shift roster with evenings/weekends/holidays as needed.

Compensation

• Competitive base
• Service charge/bonus eligibility
• Statutory benefits per policy
• Uniform provided.